At ECOCARS / The Corporate Cars, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, enquiry forms, cab booking services, WhatsApp communication, or customer support channels.
Information We Collect
We may collect personal information when you submit an enquiry, book a cab, contact us, or use our website. This may include:
- Full name
- Phone number
- Email address
- Pickup location
- Drop location
- Travel date and time
- Selected cab type or package
- Trip details such as airport transfer, outstation trip, round trip, or hourly rental
- Any message or information submitted through our enquiry form
We may also collect basic website usage information such as browser type, device information, pages visited, and general location data through cookies or analytics tools.
How We Use Your Information
We use your information to:
- Process cab enquiries and booking requests
- Contact you regarding your travel requirement
- Share fare details, cab availability, and trip confirmation
- Provide customer support through phone, WhatsApp, or email
- Improve our website, services, and customer experience
- Send important updates related to your enquiry or booking
- Maintain internal records for service and operational purposes
WhatsApp and Communication
When you contact us through WhatsApp, phone, email, or enquiry forms, we may use the information provided to respond to your travel request. WhatsApp messages may include trip details such as pickup location, drop location, travel date, time, selected cab, and fare information.
Data Sharing
We do not sell, rent, or trade your personal information to third parties.
We may share necessary booking details only with trusted service partners, drivers, or internal team members when required to complete your cab service or respond to your enquiry.
We may also disclose information if required by law, legal process, or government authority.
Data Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no online system or electronic transmission is completely secure, so we cannot guarantee absolute security.
Cookies
Our website may use cookies or similar technologies to improve user experience, analyze website traffic, and understand how visitors use our website. You can disable cookies through your browser settings, but some website features may not work properly.
Data Retention
We may retain your enquiry and booking information for business records, customer support, service improvement, and legal or accounting purposes. Information is kept only as long as necessary for these purposes.
Your Rights
You may request to update, correct, or delete your personal information by contacting us. We will review your request and respond as per applicable rules and operational requirements.
Third-Party Links
Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices, content, or security of external websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
Contact Us
For privacy-related questions or requests, please contact us:
Phone: +91 888 830 5454
WhatsApp: +91 888 830 5454
Email: sales@thecorporatecars.in